George Thorogood
Bon Jour Body Shop Fans, another late night and I have to refer to my post of 5/18/12, "Production, Personal Cracks and Skid Marks." I have a different body man out back, yet my eyes are burning! It must come with the territory, much like plumbing. I mentioned it and Jake, my estimator said he noticed it too, thank God, I was worried I was getting nasty eyes.
I was the first one here and worked in the shop for 45 minutes till anyone else arrived. I was so.....so.....mad, but I guess I had no real right to be. Everyone seemed to see it and the day was productive.
We have a car in shop that is owned by a complete lunatic. I have asked everyone to hold their breath when they are in it as it may be contagious. I have met doozies, but this guy is out there. He left a 10 minute message on the office machine telling me, now bear in mind, I could only get about every 4th word, that he valued his privacy and since he gave us his personal info, address and phone, he had to change it all. He kept repeating how inconsiderate we were to be so careless with his personal information which he valued so........it went on and on. Address and phone number???
When he calls, I swear he is drunk, but when he comes in, he is the same. Some would say, who am I to talk.
I have a couple of guys working late in the back, we are so busy now, it is a glorious thing. It is a whole different kind of stress, but better than the "no business stress".
If you want a steak dinner, do not order a hamburger. My mantra. My new business rule...no Corvettes for less than $3500. When a vet owner comes in and says he wants a cheap paint job, no one here had better ever again believe it. We will not talk to a Vet owner unless we are at the over three grand mark. I just got rid of "Seth" a vet owner who wanted it cheap, cheap, cheap. We, none the less, gave him a high end service at half price, then the complaining began. He wanted the ultra high end type of service, without the price tag. By the time he fussed (I am being kind) with Corporate enough, we had to do the entire car over. Actually, it looked no different at all, but he was happy because he got away with being a pain in the back side. I made him sign a doc that said he would take what he got and not sue or complain ever again. I am surprised he did that as I could have caused him great regret. But, some people you just want to go away. SO! the rule is all vets start at over 3 grand. Don't call me if you are a vet owner. They are universally jerks.
I have not had a knock down with anyone for a while, but it is coming as we are ramping up. Peter has the patience of a saint and he is good at dealing with the kind of people who will try to run me over in the parking lot. I don't miss those days, it was more fun with my son here. I have a couple of cars that I block in at night as I know they will be "stolen" because I cannot get the owners to come in and pay for/pick up their hoopdies.
I am about 10 pounds over a size two and my boyfriend gave me diet pills for Valentines day. I am going to ruminate on that for a few days before I form an opinion or shoot him. Speaking of shooting, last night, late, I heard noises in the shop and while I was walking the dark shop with my gun in my hand......I thought about the days I used to teach Sunday School. I am not believing the life I am in. It is a cruel joke and I have entered the Body Shop Zone. I want to write children books and a sit com, but for now...a body shop blog.
Bon Nuit, mon ami. Shangri La
Bon Jour Body Shop Fans, another late night and I have to refer to my post of 5/18/12, "Production, Personal Cracks and Skid Marks." I have a different body man out back, yet my eyes are burning! It must come with the territory, much like plumbing. I mentioned it and Jake, my estimator said he noticed it too, thank God, I was worried I was getting nasty eyes.
I was the first one here and worked in the shop for 45 minutes till anyone else arrived. I was so.....so.....mad, but I guess I had no real right to be. Everyone seemed to see it and the day was productive.
We have a car in shop that is owned by a complete lunatic. I have asked everyone to hold their breath when they are in it as it may be contagious. I have met doozies, but this guy is out there. He left a 10 minute message on the office machine telling me, now bear in mind, I could only get about every 4th word, that he valued his privacy and since he gave us his personal info, address and phone, he had to change it all. He kept repeating how inconsiderate we were to be so careless with his personal information which he valued so........it went on and on. Address and phone number???
When he calls, I swear he is drunk, but when he comes in, he is the same. Some would say, who am I to talk.
I have a couple of guys working late in the back, we are so busy now, it is a glorious thing. It is a whole different kind of stress, but better than the "no business stress".
If you want a steak dinner, do not order a hamburger. My mantra. My new business rule...no Corvettes for less than $3500. When a vet owner comes in and says he wants a cheap paint job, no one here had better ever again believe it. We will not talk to a Vet owner unless we are at the over three grand mark. I just got rid of "Seth" a vet owner who wanted it cheap, cheap, cheap. We, none the less, gave him a high end service at half price, then the complaining began. He wanted the ultra high end type of service, without the price tag. By the time he fussed (I am being kind) with Corporate enough, we had to do the entire car over. Actually, it looked no different at all, but he was happy because he got away with being a pain in the back side. I made him sign a doc that said he would take what he got and not sue or complain ever again. I am surprised he did that as I could have caused him great regret. But, some people you just want to go away. SO! the rule is all vets start at over 3 grand. Don't call me if you are a vet owner. They are universally jerks.
I have not had a knock down with anyone for a while, but it is coming as we are ramping up. Peter has the patience of a saint and he is good at dealing with the kind of people who will try to run me over in the parking lot. I don't miss those days, it was more fun with my son here. I have a couple of cars that I block in at night as I know they will be "stolen" because I cannot get the owners to come in and pay for/pick up their hoopdies.
I am about 10 pounds over a size two and my boyfriend gave me diet pills for Valentines day. I am going to ruminate on that for a few days before I form an opinion or shoot him. Speaking of shooting, last night, late, I heard noises in the shop and while I was walking the dark shop with my gun in my hand......I thought about the days I used to teach Sunday School. I am not believing the life I am in. It is a cruel joke and I have entered the Body Shop Zone. I want to write children books and a sit com, but for now...a body shop blog.
Bon Nuit, mon ami. Shangri La
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