Never again folks!

Dear diary of a completely crazy body shop lady. Congratulations, public, you have driven me completely off my nut....and for what???your bloody cars!!!!! I declare publicly I find the public vulgar, disgusting, rude, crude, dirty, sick, really sick, evil and stupid!!!! You all have made sure I never do anyone a favor, kindness or show compassion. I hate you all. Take your cars and shove them!!!!

Any human being who stands and screams and cusses over a nano speck of paint over spray on a car that had over 50 dings and dents left undone is completely in serious need of meds.

A man who owns his own business came in drunk to pick up his car. He Mother F...ed his pregnant girlfriend in front of my whole crew, called my estimator a F...A...G, made up an entire two pages of fiction of various things such as rudeness on the part of my daughter in law, Abby, who would nice someone to death, deserves to be hung.

I could go on and on. Legally, I can be threatened, robbed, cheated, lied to, etc., but I cannot do anything in my own defense. The leo's just take their reports and go on looking for revenue raising arrests. Their revenue, not mine. I pay so much city tax that I think when I am robbed, I deserve more than a one page report. I am at my wits end, the end of my rope........I just don't understand any of this. Isn't America small business??? Why does everyone want me out of business? If I paid them to paint and fix their cars, they would still complain.

Charge back! the new legal crime. Did you know if you pay for something with your credit card, you can fill out forms and get your money back! who cares about laws, the courts. I guess VISA is the new law. There is not much of me left. I am angry and not empowered. That is a sad place to be just trying to run a decent business, treat people well, put out a quality service and do it with extreme customer service. Did you know that anyone who comes in for an estimate is offered a beverage? Where do you find that service?

Anger without empowerment.