Good Evening Gentle Readers,
I hope everyone is enjoying their Saturday Night, in moderation of course. I, as you probably can guess, am home on the comupter. One can only guess I am too tired to move any part of my body except my fingers. So, moving, they are.
There appears to be a serious brain illness going around mankind. It's symptoms are: stupidity, inconsideration, overblown sense of self worth and a loud mouth. It seems to be contagious. I hope and pray a cure is found soon as we are destined, as a society, for the big flush.
We repaired a vehicle for a nasty lady 4 months ago, an insurance repair, and it turned out beautiful considering where she was hit. There was nothing, even perfection, that would have calmed her healthy mouth. After several attempts to get her to take her car, I called the insurance agent to look at the car. He deemed it to be perfect and had no idea what her problem was and his only suggestion was to put her in front of a firing squad. She came for the last time and my office manager said he would take some money off the deductible she had if she would take her car. A very pleased look came over her face, she signed all the documents and left.
Well, Friday at 4:38 she came in and demanded from one of my employees a rental immediately and that the repair be done properly. She also told my employee she did not want to speak to me. WELL, now, just how I want to start happy hour........What seems to be the problem. bla, bla, bla.....Mam, it is 4:50 on a Friday night and you cannot just show up demanding a rental, which by the way I will never pay for. BLA...BLA...BLA.... I am sorry, (I cannot remember the particulars of the case) you will have to come back when Peter is here and talk to him since he handled your repair. "I want it fixed now" Again, mam, You will have to come back. Peter is on vacation till Thursday. WHAT IF I NEVER GET TO TALK TO HIM, YOU WON'T FIX MY CAR!!!
Mam, Peter is on vacation, he is not dead!!!! call next Thursday and make an appointment to see him regarding your car. AND...HAVE A NICE DAY! I will not fix one thing on that gal's car! Ever!!!
I have piles and piles of paper on my desk of work to do. Why? What can possibly be so paper intensive about owning a body shop??
I have hired a second gal for the back of the shop! I have two women who work in the shop. They are both showing up the men, big time. My new gal is a sander with 7 years experience and works harder, faster and does a better job than her counter part! Women Power!
It has been four years. I have an anniversary coming up...That means SALE! I am thinking of the dreaded Half Price Sale. Well, it is an anniversary.
It is eerie......Nothing has broke in the shop lately, I am getting better at handling the scammers, I axed a couple of guys and the drama is less. Could it be????????
Bon Nuit, Andy, Tony, Durango, Jeff and Gilbert.
Shangri La, CQ CQ CQ.....calling CQ and listening
I hope everyone is enjoying their Saturday Night, in moderation of course. I, as you probably can guess, am home on the comupter. One can only guess I am too tired to move any part of my body except my fingers. So, moving, they are.
There appears to be a serious brain illness going around mankind. It's symptoms are: stupidity, inconsideration, overblown sense of self worth and a loud mouth. It seems to be contagious. I hope and pray a cure is found soon as we are destined, as a society, for the big flush.
We repaired a vehicle for a nasty lady 4 months ago, an insurance repair, and it turned out beautiful considering where she was hit. There was nothing, even perfection, that would have calmed her healthy mouth. After several attempts to get her to take her car, I called the insurance agent to look at the car. He deemed it to be perfect and had no idea what her problem was and his only suggestion was to put her in front of a firing squad. She came for the last time and my office manager said he would take some money off the deductible she had if she would take her car. A very pleased look came over her face, she signed all the documents and left.
Well, Friday at 4:38 she came in and demanded from one of my employees a rental immediately and that the repair be done properly. She also told my employee she did not want to speak to me. WELL, now, just how I want to start happy hour........What seems to be the problem. bla, bla, bla.....Mam, it is 4:50 on a Friday night and you cannot just show up demanding a rental, which by the way I will never pay for. BLA...BLA...BLA.... I am sorry, (I cannot remember the particulars of the case) you will have to come back when Peter is here and talk to him since he handled your repair. "I want it fixed now" Again, mam, You will have to come back. Peter is on vacation till Thursday. WHAT IF I NEVER GET TO TALK TO HIM, YOU WON'T FIX MY CAR!!!
Mam, Peter is on vacation, he is not dead!!!! call next Thursday and make an appointment to see him regarding your car. AND...HAVE A NICE DAY! I will not fix one thing on that gal's car! Ever!!!
I have piles and piles of paper on my desk of work to do. Why? What can possibly be so paper intensive about owning a body shop??
I have hired a second gal for the back of the shop! I have two women who work in the shop. They are both showing up the men, big time. My new gal is a sander with 7 years experience and works harder, faster and does a better job than her counter part! Women Power!
It has been four years. I have an anniversary coming up...That means SALE! I am thinking of the dreaded Half Price Sale. Well, it is an anniversary.
It is eerie......Nothing has broke in the shop lately, I am getting better at handling the scammers, I axed a couple of guys and the drama is less. Could it be????????
Bon Nuit, Andy, Tony, Durango, Jeff and Gilbert.
Shangri La, CQ CQ CQ.....calling CQ and listening
Keep at em! From the wild Italian
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