Happy Anniversary!!!!

Bon Jour Mon Cheri! It has been quite a time here. We had our two year anniversary of the business, so we had an anniversary sale. We did 1/2 off three paint services. We are slammed with cars! Wonderful. And we have some colorful characters. those of you who have read our other half price sales know that they bring in a strange lot. Mr. Maddening, call 2 times a week angry that three months ago we painted his car the wrong color. He has been asked frequently to bring it in and won't. I pulled the computer history and the paint mix was 100% correct for the chip he picked out and signed on. I explained that to him and he yelled at me that, "It was not what he wanted". I told him I would repaint his car for cost, but could not do it for free as he got the color he chose. He said he was going to the news......lol...Go for it Maddening. I did apologize for not understanding what he chose was not what he really wanted.

Our painter quit, gave me one second notice, shop and lot full of cars! Where is the booze when you need it. So, Hugh is in the booth painting. He is a better painter than the one who quit. My assistant manager in the back is now running the shop and I hired another guy to sand and mask. Next week we should be cranking them out.

OH, Yesterday, between noon and 2:00 in the afternoon, someone propped up a car in our lot and stole a tire and wheel and lug nuts. IN BROAD DAYLIGHT! This is getting scary! I called the police three times to get them out here, took an hour, my customer wanted to leave. I cannot make a police report on someone else property. the Owner has to be here. People all over and no one saw a thing. I am considering a banner on the side of my building stating God's Commandment about stealing.

I had a Maaco rep here this week. His name is Jeremiah (contrary to what we have been told in our youth, he was not a bullfrog) He helped out up front, trained my estimators and I spent one whole day in the shop. I was masking cars with Gilbert. I kept asking shop manager if I could sand and he said, keep masking. Gilbert was fun to work with but I wanted my hands on tools. Then it came back to me. The last time I used a heat gun to take off decals, I laid the Heat Gun down and got busy and it burned a hole in the fiberglass vehicle. Big Bear had to do some body work magic to fix it. I thought that was why they were keeping me with tape in my hand. No problem. I worked all day and was stiff and dirty.

We have been very busy and if only we can stay this busy all the time I would sleep every night.

We had two gentle men arrive, jeans around their thighs, complaining that we did not do the work they specifically declined 6 months ago when we fixed their cars. What do people think. The are now selling the car and want it done, free. We keep very good records. The would not give up. After they cussed at each other??? in the parking lot, they made their way into the shop and tried to have a go at me. I kicked them out and told them subject is closed.

I am glad I have you to talk to Mon Cheri. God Bless, Lynn Moore